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Strategically located in central USA, Texas, Charhai is a registered online and wholesale company to serve your needs in knives and sporting goods. Both online store and wholesale/distribution services are available. We are committed to only one goal: customers' 100% satisfaction with our products and services.
Our mission at Charhai is to deliver an incredible assortment of quality consumer products at ridiculously low prices: every time, each time. If you are not happy with what you have purchased from us, or the service we provide, please drop us a note by sending us an email, or filling out the Form in the website, or just pick up the phone. We"ll take whatever necessary and proper actions to offer you better products and service, and regain your trust.
We do not set up annual, 3-year, 5-year or 10-year sales target or profit margin like other companies. That kind of marketing goal is usually met with the sacrifice of product quality and consumers’ satisfaction level. We’ll be happy if we serve thousands of clients over the nation and make millions of dollar. Yet we’ll be equally happy if we serve only hundred or even only dozens of clients locally and make two ends meet.
Simply put, our gauge for success is not measured by sales figures. Our definition of success is our customers and clients’ satisfaction. We’ll take care of every single customer on a personal to personal basis. Once our customers are happy with what we do and how we do, they will come back to us, again, again and again.
First of all, we buy quality products in large quantity directly from factories and vendors. There are no middlemen standing between you and us. In other words, you are not paying any dollar for those salesmen and transitional warehouse fees. This helps cut down our product prices dramatically lower than other stores.
Secondly, we won't waste money on fancy advertising campaigns, hefty celebrity endorsements and none-stop promotional sale events. We would rather put those hard-earned dollars back in your pockets. Lower prices are kept at Charhai all the year round: every item, every day.